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Changes in the offering to Premium and Mega Pack subscribers

Brief – Rs. 500 credit which was given when the Premium Subscribers (Segment5) and Mega pack Subscribers opted for multi room connections, will be discontinued with effect from 1st February, 2012.

Process/SOP –

Steps to be followed by Inbound TSA:[list][*][font=Arial][size=small]Refrain from promising the Subscribers Rs. 500 credit in case of multi room connections.[/size][/font][*][font=Arial][size=small]Basis the type and the count of box the current charges will be applicable.[/size][/font][/list]Standard Phrase –


[font=Arial][size=small]Question 1:[/size][/font] One of my friends got a credit of Rs. 500 for a multiroom connection, why am I not getting it?
[font=Arial][size=small]Answer 1: [/size][/font]Yes Sir , this offer was valid until 31st Jan’12 ; however , with effect from 1st February ’12 , it has changed.
[font=Arial][size=small]Question 2 : [/size][/font]Why has it changed ?
[font=Arial][size=small]Answer 2: [/size][/font]Offers are time bound; hence, we keep updating our offers from time to time .

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