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First On WEB : Change in plan
#11
Thanks Bhai Smile
#12
Shocked 
hi my id is 4XXXXXXXXXX. today i recharged with 790 for malayalam value pack. but later it shows that my balance is 719 and basic plan will expire on tomorrow. what should i do ? kindly reply me........... i called to cust care, but they says that my id no and set top box no invalid................
[-] The following 1 user says Thank You to raman bhatt for this post:
  • s.raman
#13
@raman bhatt,

Please don't post the smartcard numbers openly. You can send the smartcard detail to our member [url=http://www.dthhelp.com/User-MJ786]MJ786 through PM, He will help you.
[-] The following 2 users say Thank You to Admin for this post:
  • Nire, s.raman
#14
oh! sorry. i sent the card no as PM.........., please check my plan and validity.
i called to cust care for plan change, but they say that my smart card no & set top boz no invalid.................
[-] The following 2 users say Thank You to raman bhatt for this post:
  • jatin, sriji
#15
CC are idiots , there is some techinical problem in checking data so they are blaming you and your box numbers instead of their servers.

even i can read your smartcard details as Your Current Balance Rs. 719.46

do not worry, your amount is recharged and your pack will continue from tomorrow onwards.. the amount of 719 you got is after tax deduction from 790rs..


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