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CHANNEL LIST Tatasky Cash On Delivery, Customer should not pay on delivery of TSK
Customer should not pay on delivery of TSK. They have to pay to the engineer only after installation is done.
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COD Helpline Sales


Target Audience: All TSAs

Brief: TSA to inform the customer who is opting for a COD option not to pay the cash only on delivery of TSK

Process/SOP - While doing a COD sale at prospect desk, the TSA should inform the customer that the payment to be made to the engineer only after the installation is done and NOT on delivery of TSK.


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correct would be dont pay to anyone from TS
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