Temporary suspension reduced to 15 days | DTH Forum with Fastest DTH Updates

Temporary suspension reduced to 15 days
#6
Got the desired bakra's in their kitty.. so now can play with customers
#7
The reconnection is charged too at rs.15 or rs.20 bro.
#8
i think 10 rupees.. i am not sure though if 10 or 15
#9
We regret to show our infeasibility to process your request regarding activation of Temporary suspension of d2h services as temporary suspension for d2h account can be done for minimum period of 7 days and maximum period of 15 days. Further, we request you to write us back with the end date and start date of Temporary suspension accordingly to serve you better.

Also note that Rs 20/- will be charged for this service and customer account should be in active state to avail this service. Additionally temporary suspension service can be availed only once in a calendar year.
[-] The following 2 users say Thank You to MJ786 for this post:
  • errikson, raghu
#10
After some argument with the CC and Backend team, finally managed to get my suspension for the period i wanted, but this time they said they can give me just temp suspension for 15days only as it is company policy.. But when i told them that i placed order well before this new policy was introduced.. So they took my request and then decided to add me some amount so that it will extend my validity for 2 more months ..
So they added around 1200 in my account and that extended my package for near to 2 months

That was good on part of D2H team to consider the request Smile


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