removing channels/pcakages in airtel
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removing channels/pcakages in airtel
#1
how to remove addon channels and packages in airtel? we need to contact only airtel cc or any other way?
#2
(Tuesday 08-November-2011, 21:50)Ijasudien Wrote: how to remove addon channels and packages in airtel? we need to contact only airtel cc or any other way?

SMS ADD <pack code> to 54325 from registered mobile or
ADD <pack code> <customer ID> from any mobile. Eg:
For Neo Plus, SMS ADD NEOPLUS 3001234567 to 54325

To know how to get the channel of our your choice, SMS GET <channel name> or GET <channel number> to 54325. Eg: For Cartoon Network, SMS GET CARTOON NETWORK to 54325
#3
Good information Shursuada. SMS charges will be Rs.3?
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#4
(Wednesday 09-November-2011, 10:38)shursuada Wrote:
(Tuesday 08-November-2011, 21:50)Ijasudien Wrote: how to remove addon channels and packages in airtel? we need to contact only airtel cc or any other way?

SMS ADD <pack code> to 54325 from registered mobile or
ADD <pack code> <customer ID> from any mobile. Eg:
For Neo Plus, SMS ADD NEOPLUS 3001234567 to 54325

To know how to get the channel of our your choice, SMS GET <channel name> or GET <channel number> to 54325. Eg: For Cartoon Network, SMS GET CARTOON NETWORK to 54325

This process is for adding channels not for removing additional add-ons please read the question carefully before answering.
To remove a channel topup you can contact CC or else log-in to your online portal on https://ebpp.airtelworld.com/cares/wps/myportal
Base Pack can be downgraded only by calling CC but you can upgrade to a higher base pack online.

(Wednesday 09-November-2011, 14:16)amatan Wrote: Good information Shursuada. SMS charges will be Rs.3?

All SMS to 54325 fro Airtel mobile is FREE and from other Rs3 per SMS
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  • Admin , duria
#5
airtel dth customer care is good as it has very good toll free number 12150 which easily gets connected from airtel mobile
#6
i agree with you. airtel is the best when it comes to customer service.


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